How Pony Points works
Pony Points is our way of thanking you for shopping with us.
Creating an Account
Frequently Asked Questions
Do I have to register to claim Pony Points?
You will need to be a registered customer with an account to collect and store Pony Points. The points that you accumulate will be stored in your account for you to save money on your future orders. We do offer a “Guest Checkout” service for customers who wish to place an order without registering for an account but you will not receive any Pony Points for orders placed this way.
Do Pony Points have an expiry date?
You have two years to use Pony Points from the date you earn them. At the end of this two year period, any unused Pony Points will expire and be removed from your customer account. Terms and conditions apply – Just Equine can cancel, withdraw or alter the scheme at any time, including these terms and conditions or any individual Just Equine Pony Points account.
How can I check my Pony Points balance?
You can check your Pony Points balance at any time by logging into your customer account. The total number of points and their value will be displayed at the top of the page. Your points balance will also be displayed at the checkout when you place an order.
How do I collect Pony Points?
You collect Pony Points on every order you place with us on our website. The points you earn will be automatically credited to your account. If you cancel or return an order to us, we reserve the right to cancel the Pony Points awarded for that order.
How do I redeem my Pony Points?
To redeem your Pony Points, just log in to your account, place your order and at the checkout you’ll be able to use all or some of your Pony Points to reduce the cost of your order. If you have collected enough points, you can pay for an order in full using Pony Points. You can only redeem Pony Points with us and they cannot be exchanged for cash or other items. Pony Points are also not transferable between accounts.
How much are my Pony Points worth?
You will earn 4 Pony Points for every £1 spent. For example, if you spend £100 on our website, you will earn you 400 Pony Points. Each point is worth £0.01 so earning 100 Pony Points will give you a £1.00 saving off your next order.
What are Pony Points?
Pony Points is a reward scheme for Just Equine Customers. Each time you place an order with us you will earn points into your account that you can put towards your next order with us.