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SHIPPING
We are very proud to say that throughout Just Equine’s increasingly bountiful, 14 operational years (to date), we have delivered over 95% off our orders in the UK Mainland the next working day!
UK Mainland (Excluding Highlands & Islands).
Here at Just Equine Ltd we will aim to deliver your parcel the as soon as possible. Most of our orders placed before 2pm Monday – Friday will be with you next Working Day, between 9am and 6pm.
Any special orders or orders placed on the back order system, will be sent out as soon as items come into stock. We will keep you informed of any delays and estimated times of delivery. If you are unhappy with the estimated delivery schedule at this point, you will be entitled to a 100% refund.
You may notify us of this, via email sales@justequine.co.uk or telephone +44 (0) 1403 249966
The cost of delivering your order will be charged at £4.13 + VAT. Free Shipping can be selected on the drop down when your shopping basket exceeds £199.99 + VAT. Look Out For Special Offers. February is currently Minimum Spend of £59.99 to qualify for Free Shipping. Buyer must select the Free Shipping option in the drop down.
British Highlands & Islands – (Scotland / Highland, Scotland / Orkney, Scotland / Shetland Isles, Scotland / Western Isles)
We will aim to deliver any orders placed before 2pm Monday – Friday by 2 working days.
The cost of delivering your order will be charged at £16.66 + VAT
Ireland & Northern Ireland – (Ireland, Northern Ireland / County Antrim, Northern Ireland / County Armagh, Northern Ireland / County Down, Northern Ireland / County Fermanagh, Northern Ireland / County Londonderry, Northern Ireland / County Tyrone)
We will aim to deliver any orders placed before 2pm Monday – Friday by 2 working days.
The cost of delivering your order will be charged at £15 + VAT
Delivery to Countries outside of the UK can often vary, due to weight and size of your order. Please note that the cost quoted for delivery is an estimate. Although 99% of the time your carriage costs are covered. It is sometimes required to contact you to arrange further payment to ship large or heavy items to you. At this point you can either pay the balance or request a full refund, should you not want to proceed.
Europe
We will aim to deliver any orders placed before 2pm Monday – Friday by 4 working days.
The cost of delivering your order will be charged at £29.99 + VAT.
International
United States Of America
Orders to the USA can take up to 10 working days for delivery. On average are parcels arrive sooner but customs can often cause delays. (We are not allowed to send Liquids or Waxes and Creams. These will be deleted out of your order and the cost refunded to your card). Should you have any questions with import please feel free to contact your countries Customs Department.
The cost of delivering your order will be charged at £59.99 GBP.
Rest of The World.
Orders to the Rest Of The World can take up to 10 working days for delivery. On average are parcels arrive sooner but customs can often cause delays. (We are not allowed to send Liquids or Waxes and Creams. These will be deleted out of your order and the cost refunded to your card). Should you have any questions with import please feel free to contact your countries Customs Department.
Please note that orders from the UK to the USA can be subject to customs charges, paid for by yourselves. We are unable to affect any control over these import duties.
The cost of delivering your order will be charged at £59.99 GBP.
If you are for some reason unable to find your country of residence for delivery. Please feel free to contact us on sales@justequine.co.uk where we will gladly work out shipping costs for a potential order.